Multi-channel sales platform

Autentick makes it easier to manage tickets’ sales for your events via online, phone sales or at POS, in an easy, quick and safe way. It allows you to operate with multiple commercial codes, using all means of payment and validating all kinds of discounts. It accepts all the payment systems on the market, seeking out refined abstractions to enable flexible integrations. It is a 100% sales-oriented platform with a simple and user-friendly interface design, developed for the most demanding use and tested by Plateanet - the leading ticketer in the ticketing industry.

Powerful and flexible to set up your events and its details regarding your aspirations:

• - Definition of general price depending on areas, rows and seats.
• - Discount attached to sectors and areas.
• - Customer CRUD, establishing categories according to the frequency of purchase.
• - Discount validation from banks, credit/debit cards, affinity clubs, codes, etc.
• - Users CRUD that log in / sing up a profile.
• - Customer CRUD including all their purchase history and registration data.

The platform encompass tools to optimize your time:

• - Set-up of Places, rooms and events.
• - Automatic map design.
• - Rescheduling of the event if necessary.
• - Flexible format to design tickets and e-tickets.
• - Memberships sale for different events.
• - Dynamic Price rules manager (price regulation held by financial changes, disponibility or time).
• - Enables to export files to your own accounting software and bank reconciliation.

Access through the online reporting module to the most complete report set in the sector. Bordereaux report including fixed costs and adjustable variables. Use the Dashboard of key performance indicators and dynamically adjust your marketing strategy, optimizing your investment. Start making decisions based on real-time and projected data.

Keep your customers up to date

Autentick automatically generates emails upon a user's status change or movement: welcome email upon new registration; warning of modification of sensitive data; purchase confirmation, and another mail in case of return; reminder on the day of the event; and a post-event survey, suggesting related shows.

Authentick offers a scanning system to validate e-tickets and thermal tickets. Parameterize your suspicious activity alerts, with unusual shopping habits, and create a blacklist of users to avoid fraud.

Ticket office

The box office module provides all the necessary services:

• - Integration with thermal printer to issue tickets and credit / debit card receipts.
• - Cash control: cash desk closing report by user.
• - Habilitation to sell, book and return by type of profile.
• - Card strip reading integrated into the system for full control.

Offer your e-customers the best of technology:

• - Seat selection mode or offering of the best available option.
• - Selective access to restricted promotions/ to the general public.
• - Event rating module, with score and opinion.
• - Management of availability indicators of sectors and promotions.
• - Eticket (QR) to print or scan directly from mobile phones.

Reliability and continuous updating

Autentick is an exhaustively tested system with more than two million tickets sold per year - in thousands of events and shows -, and in a continuous development of new features. It is a consolidated and living system that constantly incorporates the best practices and technology on the market. Build up your brand using the best ticketing assistance on the market and set up your own ‘look & feel’.

Support and help all year

As a company, constantly operating, we provide daily support to our clients along the year. You can contact our helpdesk seven days a week via phone calls, Whatsapp or email.